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Commonly asked questions
How do I transition my dog to LUNCHBOX®?
Every dog is unique, and some take longer to transition onto a new diet than others. If your dog is sensitive to food changes, we recommend to gradually transition from your dog’s old food to LUNCHBOX® over a period of five to seven days.
What is in your secret sauce?
If we told you, it would not be secret! But rest assured it is a proprietary blend of vitamins and minerals with herbs and spices that are all human-grade. It makes the food nutritionally complete and balanced, providing all the nutrition your dog needs to thrive. And it makes the food taste amazing!
Other brands claim human-grade ingredients, how is LUNCHBOX® different?
At LUNCHBOX®, we pride ourselves on using only the highest quality ingredients. Unlike other brands that merely claim to use human-grade ingredients, we ensure that every component in our meals meets stringent quality standards set for human consumption. LUNCHBOX® is gently cooked in a USDA certified human food facility. This attention to detail not only guarantees the nutritional integrity of our food but also enhances its safety and taste.
How is LUNCHBOX® different from the other fresh dog food on the market?
We are glad you asked. Our food is so unique we have a patent pending on our products. Our Board-Certified Animal Nutritionist uses the latest scientific knowledge to formulate our food to meet the nutritional and energy needs of dogs. We choose only the best quality human-grade ingredients and prepare our meals by gently cooking and hand preparing each individual meal. We top off our meals with our secret sauce to balance the vitamins and minerals for complete and balance nutrition with herbs and spices to make the food taste amazing. When you feed LUNCHBOX® you know you are feeding real food and not a processed mystery meat based food.
How to I store LUNCHBOX® meals?
When you receive your box of meals, you can put them in the freezer for up to a year. You can thaw them in the refrigerator and keep them unopened for up to seven days. If you open the seal and feed part of a tray, you can cover and keep the food in the refrigerator for up to three days.
What is your company’s position on sustainability?
At LUNCHBOX® we are committed to the future of our planet. All packaging is recyclable. Our trays are recyclable plastic, the sleeves around each tray are paper. Our shipping containers are made of recyclable corrugate. We use Enviro Ice to keep your food frozen in transit, which is an environmentally friendly gel pack that can be used as plant food. We also have a program to collect the Enviro Ice on your next delivery, where they are sent off to be sanitized and reused.

Currently, we’re only available in select zip codes, but we’d still love to hear from you! If your zip code isn’t in our service area yet, don’t worry—just let us know where you’re located. Your feedback helps us plan for future expansions!